Privacy Policy

Overview

H3 Plumbing & Drains ("we," "us," or "our") operates the website www.h3plumbingsc.com (the "Site"). This Privacy Policy explains what information we collect when you visit or contact us, how we use it, and how we protect it. We do not sell or rent your personal information to anyone.

Information We Collect

Information you give us directly

When you fill out our contact form or employment application, we collect the information you submit — which may include your name, email address, phone number, and any message or details you provide. This information is used only to respond to your inquiry or process your application.

Information collected automatically

Like most websites, our Site collects basic technical information automatically when you visit, including your browser type, device type, pages visited, and approximate location (city/region level). This data is collected through the third-party services described below and is used in aggregate to understand how visitors use the Site and to improve it.

Third-Party Services

Google Analytics & Google Tag Manager

We use Google Analytics (via Google Tag Manager) to understand how visitors interact with our Site. Google Analytics collects anonymized usage data such as pages visited, time on page, and traffic source. It uses cookies to track returning visitors. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

Google Maps

Some pages on our Site may display Google Maps embeds to show our service area or office location. When you view a map embed, Google may collect information in accordance with Google's Privacy Policy.

Email (Resend)

Contact form and employment application submissions are delivered to us via Resend, a transactional email service. Your submitted information is transmitted to us securely and is not stored or used by Resend for any other purpose.

Cookies

Our Site uses cookies primarily through Google Analytics and Google Tag Manager. Cookies are small text files stored on your device that help us understand how you use the Site. You can disable cookies in your browser settings; however, some features of the Site may not function properly without them.

How We Use Your Information

• To respond to your service inquiry or schedule a plumbing appointment
• To review and process your employment application
• To improve the content and usability of our website
• To understand traffic patterns and popular pages

We do not use your information for marketing purposes, and we do not sell, trade, or rent your personal information to third parties.

Data Retention

Contact form submissions and employment applications are kept only as long as necessary to fulfill the purpose for which they were submitted (typically up to 12 months for open positions, and as long as needed to resolve a service inquiry). Website analytics data is retained per Google Analytics' standard retention settings (26 months by default).

Children's Privacy

Our Site is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, please contact us and we will delete it promptly.

Links to Other Sites

Our Site contains links to external websites (such as Google Maps, Google Reviews, and manufacturer brand pages). This Privacy Policy applies only to our Site. We are not responsible for the privacy practices of any third-party sites.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us: